Privacy Policy

Film Edit Post llc (“Film Edit Post llc,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and handle information when you visit www.filmeditpost.com, contact us, request information, inquire about our services, or communicate with us by phone, email, or text message.

Film Edit Post llc provides video production and related media services, including videography, video editing, video producing, corporate videos, product videos, interviews, customer testimonials, business profiles, promotional videos, live events, streaming services, podcasts, multi-camera production, commercials, documentaries, educational videos, event videography, and related services.

1. Information We Collect

Depending on how you interact with us, we may collect:

• Full name

• Business or organization name

• Email address

• Telephone or mobile phone number

• Mailing or business address

• Information about your project or requested services

• Appointment or scheduling information

• Messages, inquiries, and communications you send to us

• Information voluntarily submitted through website forms

• Information contained in files or materials you voluntarily provide for a project

• Website usage information, such as IP address, browser type, device information, pages visited, and similar technical information

• Information necessary to provide, manage, and communicate with you about our services

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests for information

• Communicate with you regarding requested services

• Schedule and confirm consultations, meetings, or appointments

• Provide video production and related services

• Prepare proposals, estimates, and project information

• Provide customer service and support

• Send service-related notifications and updates

• Communicate about project schedules, production activities, deliverables, and other matters related to services you request

• Send promotional or marketing communications when you have provided the appropriate consent

• Improve our website, services, and customer experience

• Maintain business and communication records

• Protect against fraud, abuse, unauthorized activity, or security incidents

• Comply with applicable laws and legal obligations

3. Text Messaging / SMS Program

If you choose to provide your mobile phone number and expressly opt in to receive text messages from Film Edit Post llc, you may receive SMS or MMS messages related to our services.

Depending on the communication you have requested or consented to, messages may include:

• Appointment confirmations

• Appointment reminders

• Consultation or meeting updates

• Project-related notifications

• Responses to inquiries

• Customer service communications

• Service updates

• Important business communications

• Promotional or marketing messages, when you have separately provided the appropriate consent

Message frequency varies based on your interactions with Film Edit Post llc, the services you request, and the type of messaging program for which you have opted in.

Message and data rates may apply depending on your mobile carrier and plan.

You can opt out of SMS messages at any time by replying STOP to a message from us. After receiving a STOP request, we will process your request and discontinue applicable text messages, except for communications that may be necessary to process your request or as otherwise permitted by law.

For assistance, reply HELP to a message from us or contact us using the contact information provided on our website.

Your consent to receive marketing text messages is not a condition of purchasing goods or services from Film Edit Post llc.

4. SMS Consent and Mobile Information

We collect and process mobile phone numbers and SMS consent information only for legitimate business and communication purposes, including delivering the text messages that you have requested or authorized.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell mobile phone numbers or SMS opt-in information.

We may use service providers that help us operate our business and deliver communications, including technology, communications, hosting, CRM, scheduling, and messaging providers. Such providers may process information only as necessary to provide services to us and support our business operations.

5. How We Collect SMS Consent

SMS consent may be collected through methods such as:

• Website forms

• Contact or inquiry forms

• Appointment or consultation forms

• Service request forms

• Other forms or communications where the user is clearly informed that they are opting in to receive text messages

Where required, we maintain records of consent, including information regarding the phone number, date/time of consent, and source of the opt-in.

You should only provide a phone number for which you are authorized to provide consent.

6. Information Sharing and Disclosure

We may disclose personal information when reasonably necessary to:

• Provide requested services

• Operate and maintain our website and business systems

• Provide customer support

• Schedule appointments and manage projects

• Process transactions

• Deliver communications that you have requested or authorized

• Comply with applicable laws, regulations, legal processes, or lawful requests

• Protect our rights, property, users, or business operations

• Prevent fraud, abuse, or unauthorized activity

Mobile information, SMS opt-in data, and SMS consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, communicate with customers and prospects, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate records of consent and communications.

SMS consent and opt-out records may be retained as necessary to demonstrate compliance and honor communication preferences.

9. Cookies and Website Technologies

Our website may use cookies, analytics tools, or similar technologies to help operate the website, understand website usage, improve functionality, and provide a better user experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

10. Third-Party Websites and Services

Our website or communications may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security practices of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Your Privacy Choices

You may contact us to:

• Request information about the personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of information where applicable

• Update your contact information

• Withdraw consent for marketing communications

• Opt out of SMS communications by replying STOP

• Request assistance regarding our SMS program by replying HELP

Some information may need to be retained when required by law or for legitimate business purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the “Last Updated” date at the top of this Privacy Policy will be updated. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or our SMS program, please contact:

Film Edit Post llc

Website: https://www.filmeditpost.com

Email: jp@filmeditpost.com

Phone: (954) 638-3206

Serving Central Florida and South Florida